Guest users
Guest users can browse the boards and leave comments in the cards, but do not require payment.
The ability to invite free guest users to your spaces comes in handy if you want to give customers or third-party experts access to your processes.
The difference between guest users and regular users
User with the "Commentator" role | Guest user | |
Cost | Chargeable, depends on tariff | Free of charge |
Activities on spaces | Can view cards and post comments The role can be changed Can create their own spaces, where they will have other roles | Can view cards and leave comments |
Working with FlowFast documents | Can see documents that are open to everyone Can be invited into the document Can be granted access to read, edit or administer the document | Does not see documents that are open to all Can be invited to the document Can only read the document, can't have extended access |
Working with the User Story Map | Sees publicly accessible User Story map Can create User Story maps, cards, activities, releases Can be invited to the User Story map | Can't see the publicly accessible User Story map. Can only read the User Story map Can be invited to User Story map |
Working with the Service Desk module | If granted access, can leave requests Can be given access to the administrative functions of the module | If granted access, can leave requests from the helpdesk interface/by email/via telegram |
How to invite a guest user
There are two ways to do this: from the space or from the "Members" administrative section.
Only those who have the "Allow to invite users in spaces" permission can invite guest users. This is granted by the account owner or a member with access rights to the "Members" administrative section.
From a space
Click on the icon with the little people in the upper right corner of the space.
Click on the icon with a plus sign.
In the window that opens, select the "Send invite" tab → enter the email of the person you want to invite and tick the "Invite as guest user" box -→ click "Send"
From the "Members" administrative section
To invite people in this section you must have access to the "Members" administration section
Open menu → Members.
Select the "Invites" tab.
Enter the email of the person you wish to invite. Remember to check the "Invite as guest user" box. Select the space to which you are inviting the guest and click "Send".
