What's new in FlowFast

You can now create projects by uniting tasks from different spaces on the Gantt chart, set previously arranged plans on the project and also set constant time intervals between your tasks.

From now on you can use template answers to reply to your clients in the service desk requests and simultaneously move the cards to the necessary columns. It can help to save your time and unify the communication with requestors.

Thanks to this tool you can get a more detailed and precise data from requestors. The from of the request will automatically set for the task depending on the previously filled in fields.

Now your Service desk clients can manage users within Organizations via Service desk portal even without access to the spaces in FlowFast. They can change the access rights of users or delete them from Organizations.

We've added a new detailed report on meeting the deadlines in cards and checklist items.

Now requesters can evaluate the work of the support representative right within Telegram-bot. The rating left by the author of the request will be reflected in the card in FlowFast.

You can now set the order of automations depending on their priority, copy the existing automations, automatically add comments to your cards and control the fulfilment of checklists.

New feature allows to have a strict control over users' operations performed in a space. That is you can set what exactly can and cannot be done with the cards under certain conditions.

You can now attach a request to a different service right within the card and set the feilds that are reflected in the table with all the requests.

From now on you can view and comment not only in your support tickets, but in your colleagues' ones in case you are in one and the same "Organization".

You can now keep an eye on changes with the child cards and have certain actions done with the parent cards based on these changes.

You can now keep your boards neat with the help of automations, keep an eye on changes of due dates and pick up next actions depending on the changes in due dates. Besides you can add parent cards to your tasks.

We keep on improving the Automation add-on, so, now you can:

With the "Set due date" action, you can automatically set the card deadline: for a specified number of days after the event or for an exact date. The standard due date settings are available: "Set time", "Do it ASAP" and "Expires later".

Determine which event is the necessary trigger for the desired actions, customize it with conditions, and form a rule that is suitable for your specific case.

With the Add property action, you can automatically assign predefined custom properties to cards. Please note that if the card already has the same property, its value will be overwritten. The properties with the types string, number, link, phone, email are available for selection, and this list will be expanded. Also, it becomes possible to automatically add members to the card and move the card within the board.

Sub-tasks are imported as checklists by default, but you can change this behavior and import Sub-tasks as regular cards. In this case, these cards will have connections with the parent cards. You can also move Sub-Task issue type to a separate board in the same way as other issue types.

In the Automation section, you can select the "Add tag" action - and the selected tags will be assigned to the card when the event you defined occurs.

A new block has been added to the "Company settings" administrative section, which allows you to disable certain FlowFast features at the company level:

In the "Timeline" section, you can customize the order in which cards are executed by creating links between them.

We understand how important order and flow are in daily activities and how difficult it can be to maintain. In order to free you from the need for constant monitoring and relieve you of repetitive tasks, we offer you a new tool - Automation.

Added an option to rename the uploaded file in the card and comments:

Added ability to filter cards on space by date relative to current day (today, yesterday, last 7 days, etc.)

In the "Company settings" administrative section, you can change the current authorization method (available for users with the PRO tariff or for users with the "Group management" package connected).

In the "Properties of the card suggested for filling" you can specify for which columns of cards to apply the settings:

In the "Activity logs" section you can restore a deleted lane - along with all the cards that were not moved before deletion. If the board the lane was located is no longer available, you will be prompted to restore the board first, after that the lane will be restored to it automatically.

Format text, add pictures, tables, code blocks, lists and separators through the new editor interface.

The access level modifier allows space administrators to control user access to space cards.

Reminders allow you not to forget about card or checklist item due date.

In the section, you can track important events that have taken place in your company, see when and by whom they were made, and get the opportunity to restore deleted cards and boards.

Now you can use the usual filters from space in the calendar view

Added the ability to subscribe in the telegram group chat for events of the selected board, column, or track. Events available for subscription: creating, moving, blocking/unblocking cards, adding card members and assigning responsible.

A row with summary values ​​has been added at the bottom of the table. Values ​​are calculated by the following fields: size, cumulative blocks time, total time; as well as for custom fields of the following types: number, formula, collective value, vote (emoji set).

In wide mode, the table is stretched to the entire available screen width.

Now you can control access to employee records in the "Timesheets" section of the card. A new menu has appeared in the Administration - Members - Edit User section - Allow to read entries of colleagues in the card's Timesheets. By default, it is disabled: this means that the user will only have access to his timesheet.

Now you can create cards in a few clicks directly from the Telegram bot.

We have added a «calendar» space section to see tasks with a deadline for a specific month, week, day, hour.

View the report only for a specific type of cards for any period of time.

Now you can control the sorting of cards using fields with the select type. In order to make it as flexible as possible, use the function of sorting select values in the Administration section. Just move the most used values to the top of the list to make your search easier - they will be available to you in all menus in this order.

The new property allows you to use Kaiten as a CRM - customer relationship management system. The «catalog» is a list of records, for example, to record data about customers, goods, services. Unlike a field with the «Select» data type, the «Catalog» property can contain more detailed information. Data detailing is carried out by setting any text fields for the directory by the user.

We have changed how notifications work when adding a comment to a card. All notifications will be sent 1 minute after adding a comment. If you edit the comment within a minute, all notification recipients will receive your edited comment. If notifications have already been delivered to the recipients, Kaiten will ask you if you need to send notifications again.

Attach files of any type to documents. You can add both the file itself and a link to a third-party service where the file is stored.

Visualize important parts of your document with the new Message block. With a colorful background and eye-catching icon, no one will miss the information they need.

Our document editor has become even more functional. Insert blocks of code into a document and choose the syntax of the desired programming language. Code highlighting and visual separation of the block from the rest of the document will make the documentation more expressive and understandable for your colleagues.

To add an annotation to the images attached to the card, you no longer need to go to a third-party tool, just open the image dialog and click on "Add Annotation".

You can create cards from spreadsheets using the new import now. It accepts .csv, .xls, .xlsx files, doesn't require pattern matching and allows you to customize flexibly your import data. This is a handy tool for creating a large number of cards with minimal time. It can be used to import data from other systems that support exporting in csv/xls format.

You can now block / unblock a card in Kaiten without leaving slack.

Create your own property for entering the date and time, display it on the front of the card, filter cards by this property. The new property is suitable if, in addition to the deadline, there are other important dates in the task to keep in mind, such as:

Sort cards by title in the column. This will help you find the task you are looking for faster. Also in Kaiten you can sort cards by size, creation date and due date.

We continue to improve our table view. Previously, to move cards, you either had to change the view (go to boards), or you could move the card within the board through the column/lane cells. Now you can hover over the name of the card, and a move icon will appear to the left of the name - drag the card to the desired location.

Added additional information when removing a board from a space. If the board is located in multiple spaces, Kaiten will list those spaces. You will have complete information about the rest of the board's locations (in case the board is in a space that is not available to you, Kaiten will also tell you about it).